Analytics
Interactions
Total interactions
AVG rating
Team performance
Team Collaboration
Agent performance
AVG response time
Per minute for each store
Recent
Record interactions
All interactions
| # | Date ↕ | Store | Client ↕ | Phone | Type | Channel | Employee | Status ↕ | Rating ↕ | Response time | Notes | Actions |
|---|
💬
WhapeX Chat
Select a conversation to start messaging
Export Excel
Instant download in Excel format
→
All Orders
| # | Date | Store | Agent | Client | Number | Products | Total Sum | Status | Procedure |
|---|
📣 WhatsApp Campaigns
Send bulk messages to your customers
1️⃣ Select Store
2️⃣ Recipients
3️⃣ Message
{{name}}
{{store}}
4️⃣ Schedule
📱 Preview
Your message will appear here
0
Recipients
~0m
Est. Time
🏪 Stores
All Stores
👥 Team
Employees
Manage user permissions and access
📦 Products
Manage Inventory
Select store then add your product
📋 Catalogues
Store Catalogues
PDF per store — sent directly to customer
on WhatsApp
System Config ⚙️
Meta Platform Settings — Automatically
saved to Firestore
🔗 Webhook
💳 Payment Gateway
Each store can have its own payment gateway
Add Store
META API CONFIGURATION
Add Employee
add product
📋 Upload Catalogue
🛍 Choose Orders
Store:
—